Terms of Service

Identity and Service

Dog Gone Nails is a mobile dog nail service operated as a sole proprietorship by Paul Nickerson.

Payment Terms

Payment cards are validated at booking and charged 24 hours before the scheduled appointment. If the 24-hour charge fails, the system will notify you immediately. If payment is not resolved within 12 hours of the failure notification, the appointment is automatically cancelled. Our operators do not travel to unpaid appointments. You may reschedule subject to future availability.

Cancellation and Refund Policy

Think of your appointment like a concert ticket. Outside of 24 hours before an appointment, you may cancel or reschedule without charge. Inside 24 hours, the appointment has been paid for and is non-refundable. You may cancel a recurring series at any time from your client portal.

Photos and Media

We may take photos or video during appointments. Photos we take are our property and may be used on our website, social media, or other business purposes at our discretion. Clients may raise specific concerns in writing and we will take reasonable steps to accommodate going forward but make no guarantees.

Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim arising from your use of our service is limited to the amount you paid for the specific appointment in question.

Governing Law

These terms are governed by Florida law. Any disputes will be handled in Marion County, Florida.

Contact Information

Dog Gone Nails
4545 SW 60th Ave Unit 771904
Ocala, FL 34474
[email protected]